When Walls Go Up: Why It’s Hard to Hear Our Loved Ones (and How to Stay Open)
- Laurie Teixeira and Jari de Jesus
- Sep 15
- 3 min read

Have you ever noticed how quickly we can shut down in conversations with people we care about? A simple comment can feel heavier than it was meant to be, and before we know it, we are putting up walls. Why does this happen, and how can we stay open when our instinct is to close off?
The Wall Between Us
When emotions run high, it is easy to misunderstand. A partner’s suggestion might feel like criticism. A friend’s question may sound like doubt. These moments trigger our defenses, and we stop listening. Instead of hearing what is really being said, we only hear what confirms our fears.
Walls are not always obvious. Sometimes they look like silence, changing the subject, or quickly leaving the room. Other times they look like sharp words or a defensive tone. Each wall is built to protect us from hurt, but in doing so, it often keeps us from connection.
Why We Shut Down
We build these walls for many reasons. Sometimes it is past hurt that still lingers. Other times it is fear of rejection, shame, or not feeling understood. When our nervous system feels unsafe, even if the threat is not real, our brain tells us to guard ourselves.
Think about a time when someone close to you tried to share feedback. Did you hear their love and care, or did you only hear criticism? This is a common example of how our fears filter words. Instead of listening, we prepare a defense.
The Cost of Closed Ears
Closing off may protect us in the moment, but it comes at a cost. When we stop listening, we miss the chance to understand the other person’s heart. Misunderstandings grow, and distance begins to replace closeness.
Loved ones often sense the wall, even if we do not say it out loud. They may feel dismissed, unheard, or alone. Over time, this weakens trust and makes honest conversation harder.
Staying Open
The good news is that walls can come down. Here are a few ways to stay open when it feels hard:
1. Pause before reacting. When you feel triggered, take a breath. Even a short pause can give space to respond with clarity instead of defense.
2. Ask yourself what you fear. Are you afraid of being judged, misunderstood, or hurt? Naming the fear helps you separate it from the words being spoken.
3. Listen for intent. Most of the time, loved ones are not trying to harm us. Try to hear the care or need behind their words.
4. Share your feelings honestly. Saying “I feel defensive right now” or “That sounded like criticism to me” helps the other person understand what is happening inside you.
5. Practice softening. It takes courage to lower the wall. Even a small step, like staying present instead of walking away, keeps the door open.
Choosing Connection Over Protection
It is natural to want to protect ourselves, but lasting connection requires openness. When we choose to stay open, even when it feels risky, we create space for trust and love to grow. Instead of preparing our defense, we can prepare our hearts to listen.
In Summary
Walls go up when we feel threatened, misunderstood, or hurt. They are built to protect us, but they often block the closeness we want most. By pausing, naming our fears, listening with care, and choosing honesty, we can begin to take down those walls. Staying open is not always easy, but it is the key to truly hearing and being heard by the people we love.
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